Privacy Policy

This Privacy Policy explains how Metastack ("we", "us", "our") collects, uses and protects information when you visit our website or enquire about our Salesforce training programs.

Information We Collect

• Enquiry & demo form data: name, email, mobile number, city, qualification, profession and any message you submit through our enquiry, contact, free demo or corporate training forms.
• Chat widget data: if you use our chat assistant, your conversation and any contact details you choose to share with it.
• Usage data: if analytics is enabled on this site, aggregate, anonymized-where-possible data about how visitors use the site (pages viewed, general location, device type).

How We Use Your Information

• To respond to your enquiry and share course, batch and fee information
• To follow up about demo classes, admissions and career guidance
• To improve our website and course content
• To send you relevant updates, if you've agreed to be contacted

We do not sell your personal data to third parties.

How We Store Your Data

Enquiry and lead data you submit is stored in a secured database accessible only to our team via authenticated, server-side access — it is not exposed directly to the public internet. Email notifications about new enquiries may be sent to our internal team via a transactional email provider.

Cookies & Analytics

We may use cookies and analytics tools (such as Google Analytics) to understand site usage. See our Cookie Policy for details.

Your Rights

You can request access to, correction of, or deletion of your personal data by contacting us via our Contact page. We will respond to legitimate requests within a reasonable time.

Data Retention

We retain enquiry and lead data for as long as reasonably necessary to respond to your enquiry and for legitimate business record-keeping, unless you request earlier deletion.

Third-Party Services

We may use third-party service providers (such as database hosting, email delivery, and analytics providers) to operate this website. These providers process data on our behalf and are expected to maintain appropriate security safeguards.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.

Contact Us

For any privacy-related questions, please reach out via our Contact page.